Royal Mail Delivery is FREE for UK orders over £29.98! Delivery on orders under £29.98 cost just £2.99 irrespective of the number of items ordered (UK mainland only). Spend over £49.98 and get FREE UK Parcel Force Delivery!

Delivery outside the UK mainland will require an extra charge. This charge will be highlighted on the "confirm order" page when you select a country or delivery address that doesnt qualify for our normal delivery rate.

Orders are usually shipped within 1-2 working days and individual items may be received separately if multiple items have been ordered.

You have up to 14 days to return unwanted items for a full refund and 28 days for an exchange. You can return your goods to any tReds store, or you can send them back to our returns address along with the completed returns form (which is in the box). Package the shoes securely and post them to: tReds Website Returns, 48 Lynch Lane,Weymouth, Dorset, DT4 9DN, UK. We will ensure that we keep you informed about your return. If you are returning the goods due to a fault, or if we have sent you the wrong order, then we will refund the cost of postage, however if your goods are being returned because they are unsuitable or the wrong size then you are responsible for the postage cost.

When returning goods to us, all we ask is that you send them back in the condition that you received them and in their original box. Failure to do this may result in us declining your refund/exchange request.

When returning an item via Collect+ Simply complete your returns slip, attach the returns label to your packaging, drop your parcel off at your nearest Collect+ store and then sit back and wait for your refund/exchange.

The simplest and most convenient way is to use a pre-paid Collect+ returns label for just £0.99.

You can find your nearest collect+ store at www.collectplus.co.uk